PS/734/H Fleet Support Unit Assistant

Location: Stevenage
Role: Police Staff
Department: Fleet
Closing Date: 28-01-18
Role information - The Fleet Support Unit Assistant is required to assist in ensuring that all Force vehicles/bicycles are available and ready for service. They are instrumental in utilising the Traka key system to ensure that vehicles are serviced on schedule and also manage the movement of and assist in repair and replacement of wheels and tyres and other small parts for both vehicles and bicycles required at a local level.


• The successful candidate…..will be required to report to the Fleet Support Unit Manager on Fleet requirements with regards to service scheduling, defect reporting/repairs, accident damage, additional/temporary vehicle/bicycle requirements and delivery/collection requirements.

• To monitor the Traka boards at their allocated stations to ensure that the data entered by vehicle users is consistent and accurate and that vehicle keys are being returned to the boards in line with the force standard operating procedures. To update Traka user data to ensure that authorised users have access to the appropriate vehicles and to deal with any local problems with access to vehicle keys. To monitor electronic asset register to ensure the bicycles can be tracked and located effectively.

• To assist in ensuring that all Force owned / borrowed vehicles and bicycles are available and ‘fit’ for service (routine servicing / defect reporting etc). Carryout routine vehicle/bicycle safety inspections at stations to ensure all damage /defects have been reported. Move vehicles/bicycles from stations and /or other locations to the fleet workshop or other locations as and when required. Ensure Fuel Cards; Log Books and equipment etc are supplied to the correct vehicles. Contact and manage as required external fleet service providers i.e. Windscreen Repairers / Halfords. Attending ‘closed’ stations as required so that Force Recovery Contractors can access / remove broken-down vehicles.

• Traka – to ensure boards are working correctly and organise technical support from the manufacturer to deal with hardware or software issues at their designated stations.

• Manage the movement of wheels & tyres required at a local level to cover punctures / damage etc, assisting with the replacement of damage / punctured wheels at stations, ensuring processes are adhered to and an audit trail maintained.

• Undertake routine maintenance and simple repairs (flat batteries / bulbs / wipers / punctures etc) to ensure allocated vehicles/bicycles are available for use.

The successful candidate will also be

• Required to hold a Full Driving License covering C1, C1E, D1 & D1E
• Prepared to obtain a qualification in basic bicycle maintenance & safety procedures (2 day course)
• Able to undertake a substantial degree of manual & administrative work which will include changing and transporting tyres
• Experience of working within a customer focused role
• Able to organize their workload and work with minimal supervision
• Able to collate facts & figures
• Able to operate a range of equipment both manual & computer based

For the purposes of the application you will be expected to provide evidence against the four personal qualities below and the technical requirements:-

- We analyse critically
- We are innovative and open-minded
- We take ownership
- We deliver, support and inspire

All applications must be received by the closing date

Please note: - If you are shortlisted for interview you will be expected to evidence against all 6 personal qualities and the entry requirements stipulated in the role profile.

For further information or an informal chat please contact Lynda Lawson on 01707 354389.

Click here to apply.