PS/659/H Police Community Support Officer - Hertfordshire Constabulary

Location: Forcewide
Role: PCSO
Department: Local Policing Command
Closing Date: 02-07-17
Police Officers rely on a wide range of people to help them do their job, and you can be one of them. Vacancies are currently available across the county for Police Community Support Officers (PCSO). Within this role you will be giving vital support to officers of Hertfordshire Constabulary; but more than that you will be helping to reassure the public as you will be providing a uniformed presence within the community.

You must be an effective communicator with excellent interpersonal skills as well as having the ability to solve problems, whilst thinking on your feet. You must also have the desire to make a difference to people's lives. We will work with you to maximise these skills (and others) to the utmost potential so you can work to maintain the highest possible levels of public safety. You will need a current full UK manual driving licence and must have had experience of working in a public facing role.

Location: We are currently looking to fill vacancies across the Hertfordshire County; therefore various locations will be available. If successful following the selection process your actual location will be confirmed once you start your training with us, however you will be told the area you will work within which will be within one of the below:

• Stevenage/North Herts
• St Albans/Dacorum
• East Herts/Broxbourne
• Watford/ Three Rivers
• Welwyn Hatfield/ Hertsmere

The role of a PCSO may require you to work from different locations other than your base/home station, this would usually be at neighbouring stations, however due to an exigency of duty there may be a requirement to work at other stations throughout the County.

Hours of Work: The Police Community Support Officer role involves working a rotating shift pattern to cover a 37 hour week, including working some weekends and evenings to 23:00, although it is possible that flexible working patterns could be considered.

Overview of the Selection Process; You should complete the on-line application to apply for the role of PCSO, if you are successful following short listing you will then be invited to undertake the Police Initial Recruitment Test (PIRT). You will need to pass this test in order to be invited to the final stage which is a competency based interview.

If successful following these three stages you will have to undergo a number of pre-employment checks including vetting, health-screening medical and references. Successful candidates will also be required to pass a fitness test as they are expected to be on active patrol (on foot or bicycle) for their shift of 8 hours.

Start dates are dependent on a number of factors including all pre-employment checks being completed satisfactorily. Please note that we are looking to fill intakes over the next year, so you may not be offered a start date straight away once you have passed the recruitment process.


Due to this role involving shift work, the successful candidate will be required to undergo a health assessment by the Occupational Health and Safety Department.

Further information for applicants:
For more information on the role of a PCSO please visit our website www.hertspolice.careers.co.uk and read through the role profile attached.

Internal Applicants: If you are currently protected under the multiple impact mechanism, please contact your HR prior to applying for this post to see how it may affect your salary.

Police Officers who accept an offer of a Police Staff role will need to retire as an Officer. Police Officers considering retirement and being re-employed as Police Staff should contact HR to request important tax information regarding retirement and pension payments.

Please note if you applied for this role within the past 6 months and were unsuccessful, you will be unable to reapply at this point.

Click here to apply.