PS/123/B Head of Victim Care

Location: Headquarters, Kempston, Beds
Role: Police Staff
Department: Victim Services
Closing Date: 30-11-17
The Police & Crime Commissioner and Chief Constable are delighted to announce an exceptional opportunity to shape the future of victim services in Bedfordshire.

The service which has been developed over the past year launches on the 1st April 2018 and has been created by the Police and Crime Commissioner to ensure that victims of crime receive the best possible support to cope and recover from their experience.

It will be open to and provide support to victims of all crime types whether those crimes are reported to the police or not. Where the victim chooses to report to the crime to the police, the service will provide information, guidance, practical and emotional support through the criminal justice process and for as long as the individual requires.
Where the victim requires specialist services to support them, for example where the individual has been affected by domestic or sexual violence, or where they have been a victim or witness to serious road collisions, that they receive that support in a timely and coordinated fashion. Supporting victims and where the crime is going through the criminal justice system, to attend court is a vital part of this service.

What you will bring to the role:

You will lead the service to achieve first class services to victims and witnesses and to champion the voice of service.

You will be a confident and charismatic leader with a demonstrable track record of delivering both strategic and cultural change in similarly complex public or voluntary sector organisations and have a proven track record of successfully engaging with both internal and external stakeholders and agencies. You will ideally have working knowledge of the criminal justice system and the issues that affect victims of crime.

You will be a strong people manager with commercial acumen gained in a senior role. You will have leadership skills and the commitment to ensure a culture of continuous improvement to meet the expectations of all victims and enhance the service they receive from Bedfordshire Police.

If you are interested in applying for the advertised role please ensure you read the attached information, including role profile, context sheet (if applicable) and recruitment information for applicants.

For the purposes of the application you will be expected to provide evidence against the four personal qualities below and the entry requirements:

 Leading Change
 Managing Performance
 Professionalism
 Decision Making

There is a word count limit of 500 words per section.

If you are shortlisted for interview you will be expected to evidence against all personal qualities and the entry requirements as stipulated in the role profile.

If you would like to find out more information about the role or to have an informal conversation about the future of Victim Services in Bedfordshire please contact Kevin Vanterpool at

The OPCC will also be holding briefing event at 7pm on Monday 18th September at Bedfordshire Police Headquarters and prospective candidates are encouraged to attend. To register for this event please email with your name, address and contact details.

Click here to apply.